Refund policy

Shipping Policy

  • Orders are typically delivered within 5 business days from the date of confirmation.
  • Once your order is placed, our customer service team will contact you to confirm the details before dispatching.

Returns & Exchanges

We always aim to ensure that you are fully satisfied with your order. Please read our return and exchange conditions below:

If the item is in perfect condition and you wish to return or exchange it:

  • The customer is responsible for the shipping costs (both ways in case of exchange).

If the item arrives damaged or with a defect:

  • We will cover the full return/exchange shipping costs.

Conditions:

  • Returns and exchanges must be requested within 7 days of receiving your order.

  • Items must be unused and in their original packaging.

How to initiate a return or exchange:

  • Please contact our customer service team.

  • We’ll guide you through the process and make it as smooth as possible.